Frequently Asked Questions

Everything you need to know about KabradAuto's GPS tracking services.

All General Installation Tracking Billing Support
General
Who is KabradAuto for? +
We serve private car owners, logistics companies, ride-hailing operators, schools with buses, and any business that needs to monitor a vehicle or fleet.
Is KabradAuto available outside Lagos? +
Yes we operate in Lagos and deliver across Nigeria. Contact us to confirm service availability in your area.
Installation
How long does installation take? +
Installation typically takes between 30 minutes to 1 hour depending on your vehicle type. Our technician handles everything on-site.
Do you come to my location? +
Yes! We come to your home, office, or any location in Lagos / Abuja convenient for you. Just provide your address when placing your order.
Will the installation damage my vehicle? +
No. Our certified technicians use professional, non-invasive methods. The tracker is discreetly installed without affecting your vehicle's wiring or appearance.
Can I install the tracker myself? +
We strongly recommend professional installation to ensure the device is correctly fitted and performing optimally. DIY installation may void your warranty.
Tracking & Features
How accurate is the GPS tracking? +
Our trackers use advanced GPS technology with accuracy within 5–10 metres. Real-time updates are sent every few seconds for live monitoring.
Can I view my vehicle's location history? +
Yes. Your dashboard includes full route history so you can review where your vehicle has been, including timestamps and stops.
What alerts will I receive? +
You'll receive alerts for ignition on/off, speeding, geofence breaches (when the vehicle leaves a defined zone), and suspicious movement when the vehicle should be parked.
Does tracking work if the vehicle has no network signal? +
The tracker stores data locally when there is no network and syncs automatically once signal is restored. You won't lose any location history.
Billing & Plans
Is there a long-term contract? +
Renewals are billed yearly after first installation
Can I upgrade my plan later? +
Absolutely. You can upgrade or downgrade your plan at any time by contacting our support team. Changes take effect on your next billing cycle.
Support
What if my tracker stops working? +
Contact our support team immediately via phone or WhatsApp. We'll diagnose the issue remotely and if needed, send a technician to your location.
How do I contact support? +
You can reach us 24/7 via phone at +234 803 082 0963, WhatsApp on the same number, or email at support@kabradautosolutions.com.ng.
What is your vehicle recovery rate? +
We have a 98% vehicle recovery rate. In the event of theft, contact us immediately and we'll work with you and the authorities to locate and recover your vehicle.

🔍

No questions matched your search.

Try different keywords or contact us directly.

Still have a question?

Our team is available 24/7 - we're happy to help.